Page 1 System x3690 X5 Types 7147, 7148, 7149, and 7192 Problem Determination and Service Guide...
Page 3 System x3690 X5 Types 7147, 7148, 7149, and 7192 Problem Determination and Service Guide...
Page 4 Note: Before using this information and the product it supports, read the general information in “Notices” on page 427 and the IBM Safety Information, IBM Environmental Notices and User's Guide, on the IBM Documentation CD, and the IBM Warranty Information document that comes with the server.
Page 5: Table Of Contents
Server controls, LEDs, and power . . 11 Fan LEDs . . 79 Front view. . 11 IBM Dynamic System Analysis . . 80 Operator information panel . . 12 DSA editions . . 80 Light path diagnostics panel .
Page 6 Removing a RAID flash power module. . 319 Removing a MAX5 hot-swap power supply Replacing a RAID flash power module . . 320 Replacing a MAX5 hot-swap power supply System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 7 Hardware service and support . 425 assembly . . 395 IBM Taiwan product service . . 425 Chapter 6. Configuration information Notices ....427 and instructions ..397 Trademarks .
Page 8 System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 9: Safety
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information. Avant d'installer ce produit, lisez les consignes de sécurité. Vor der Installation dieses Produkts die Sicherheitshinweise lesen. Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza. © Copyright IBM Corp. 2013...
Page 10: Guidelines For Trained Service Technicians
Läs säkerhetsinformationen innan du installerar den här produkten. Bu ürünü kurmadan önce güvenlik bilgilerini okuyun. Guidelines for trained service technicians This section contains information for trained service technicians. viii System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 11: Inspecting For Unsafe Conditions
Use the information in this section to help you identify potential unsafe conditions in an IBM product that you are working on. Each IBM product, as it was designed and manufactured, has required safety items to protect users and service technicians from injury.
Page 12: Guidelines For Servicing Electrical Equipment
If an electrical accident occurs, use caution, turn off the power, and send another person to get medical aid. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 13: Safety Statements
Safety statements Safety...
Page 14 3. Attach signal cables to connectors. 3. Remove signal cables from connectors. 4. Attach power cords to outlet. 4. Remove all cables from devices. 5. Turn device ON. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 15 Statement 2 CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
Page 16 To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 17 Statement 8 CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components.
Page 18 Schalldruckpegel beträgt 70 dB(A) oder weniger. United Kingdom - Notice to Customers: This apparatus is approved under approval number NS/G/1234/J/100003 for indirect connection to public telecommunication systems in the United Kingdom. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 19: Chapter 1. Start Here
Diagnosing a problem Before you contact IBM or an approved warranty service provider, follow these procedures in the order in which they are presented to diagnose a problem with your server.
Page 20 You might be able to solve the problem by turning off the server, reconnecting cables, reseating adapters, and turning the server back on. For information about performing System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 21: Undocumented Problems
Problem determination information is available for many devices such as RAID and network adapters. For problems with operating systems or IBM software or devices, go to http://www.ibm.com/supportportal. 7. Check for troubleshooting procedures and RETAIN tips. Troubleshooting procedures and RETAIN tips document known problems and suggested solutions.
Page 22 System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 23: Chapter 2. Introduction
27 for more information about the MAX5 expansion module). Important: The IBM MAX5 for System x is a Listed Accessory for use with the IBM System x3690 X5 only. If you are adding an optional MAX5 or scaling to another server, see the rack instructions that comes with the cable option kit.
Page 24: Related Documentation
2. Under Product support, click System x. 3. Under Popular links, click Publications lookup. 4. From the Product family menu, select System x3690 X5 and click Go. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 25: Notices And Statements In This Document
Notices and statements in this document The caution and danger statements that appear in this document are also in the multilingual Safety Information document, which is on the IBM Documentation CD. Each statement is numbered for reference to the corresponding statement in the Safety Information document.
Page 26: Server Features And Specifications
“Replacing a memory module” on v For a list of supported Simple-swap 2.5-inch SATA Drive page 296 for more information). microprocessors, see and Backplate kit. http://www.ibm.com/servers/ eserver/serverproven/compat/ us/. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 27 – DDR2 250 MHz SDRAM video when the optional Emulex 10GbE – PCI riser slot 2 supports the: memory controller Custom Adapter for IBM System x – Avocent Digital Video or the optional Emulex 10GbE - PCI riser card with three PCI...
Page 28 The noise emission level stated in the declared (upper limit) sound-power level, in bels, for a random sample of system. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 29: Server Controls, Leds, And Power
SATA hard disk drives or solid state drive. When these LEDs are lit, it indicates that the drive has failed. If an optional IBM ServeRAID controller is installed in the server, when this LED is flashing slowly (one flash per second), it indicates that the drive is being rebuilt.
Page 30: Operator Information Panel
System-error LED: When this amber LED is lit, it indicates that a system error has occurred. A system-error LED is also on the rear of the server. An LED on System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 31: Light Path Diagnostics Panel
the light path diagnostics panel on the operator information panel is also lit to help isolate the error. This LED is controlled by the IMM. v Hard disk drive or solid state drive activity LED: When this green LED is lit, it indicates that one of the drives is in use.
Page 32: Rear View
Serial USBs USBs Power connector port 1 port 2 3 - 4 5 - 6 connectors System Power Power management supply 1 supply 2 Ethernet connector System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 33 Ethernet Ethernet AC LED activity LED link LED (green) DC LED QPI link LEDs (green) Power-supply error LED (amber) Power-on LED (green) Locator LED (blue) System error LED (amber) v QPI ports: Insert either a QPI cable or a filler panel in each of these connectors. Attention: When you handle the QPI cables, take precautions to avoid damaging the high density interface.
Page 34 Ethernet connectors: Use either of these connectors to connect the server to a network. When you use the Ethernet 1 connector, the network can be shared with the IMM through a single network cable. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 35: Server Power Features
Server power features When the server is connected to an ac power source but is not turned on, the operating system does not run, and all core logic except for the service processor (the integrated management module) is shutdown; however, the server can respond to requests from the service processor, such as a remote request to turn on the server.
Page 36: Server Internal Leds, Connectors, And Jumpers
Server internal LEDs, connectors, and jumpers The illustrations in this section show the connectors, LEDs, and jumpers on the internal boards. The illustrations might differ slightly from your hardware. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 37: System-Board Internal Connectors
System-board internal connectors The following illustration shows the internal connectors on the system board. Chapter 2. Introduction...
Page 38: System-Board External Connectors
System-board external connectors The following illustration shows the external connectors on the system board: System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 39: System-Board Switches And Jumpers
System-board switches and jumpers The following illustration shows the locations and descriptions of the switches and jumpers. Note: If there is a clear protective sticker on the top of the switch block, you must remove and discard it to access the switch: The following table describes the jumpers on the system board.
Page 40 Important: 1. Before you change any switch settings or move any jumpers, turn off the server; then, disconnect all power cords and external cables. Review the System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 41: System-Board Leds
information in “Safety” on page vii, “Installation guidelines” on page 261, “Handling static-sensitive devices” on page 263, and “Turning off the server” on page 17. 2. Any system-board switch or jumper blocks that are not shown in the illustrations in this document are reserved. System-board LEDs The following illustration shows the light-emitting diodes (LEDs) on the system board:...
Page 42: System-Board Optional Device Connectors
The following illustration shows the connectors for user-installable optional devices: Optional 16-DIMM memory tray The following illustration shows the connectors and LEDs on the optional 16-DIMM memory tray. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 43: Pci Riser Card With Three Slots
Memory tray Tray handle DIMM 29-32 LEDs DIMM 21-28 LEDs DIMM 17-20 LEDs PCI riser card with three slots The following illustrations show the connectors and LEDs on the optional three-slot PCI riser card: Side 1: Slot 3, PCI Express Slot 4, PCI Express Gen2 , low profile...
Page 44: Pci Riser Card With Two Slots
The following illustration shows the connector and LED on the optional one-slot PCI riser card: Slot 1, PCI Express Gen2 x16 PCI slot error LED PCI riser card System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 45: Max5 Features And Specifications
Locate LED v Scalability: Note: The PC3L-10600 16 GB v Memory LEDs LP-RDIMMs are supported in the – Connects to the x3690 X5 (2U) MAX5s with Intel 7510 scalable v Power-on LED rack servers using QPI cables memory buffer only.
Page 46 The declared sound-power levels indicate an upper limit, below which a large number of computers will operate. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 47: Max5 Indicators, Leds, And Power
MAX5 indicators, LEDs, and power This section describes the indicators and light-emitting diodes (LEDs) on the front and rear of the IBM MAX5 for System x (MAX5) memory expansion module. Front view The following illustration shows the indicators on the front of the MAX5 expansion module.
Page 48: Rear View
Power supply fault (error) LED: When this amber LED is lit, it indicates a faulty hot-swap power supply. v EXA link LED: When this green LED is lit, it indicates that a EXA link is functioning. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 49: Turning The Max5 On And Off
MAX5. The IBM MAX5 for System x (MAX5) memory expansion module is turned off only if the connected server issues a power-off request, and you have disconnected the MAX5 power cord from the power source.
Page 50: Max5 Internal Connectors And Buttons
(capacitor) Turn-on LEDs button Information 5-drop fan DIMM DIMM DIMM panel connector cable connector connectors connectors connectors 1 - 4 5 - 12 13 - 16 System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 51: Chapter 3. Diagnostics
These tables list problem symptoms and actions to correct the problems. See “Troubleshooting tables” on page 50 for more information. v IBM Dynamic System Analysis Two editions of IBM Dynamic System Analysis (DSA) are available for diagnosing problems, DSA Portable and DSA Preboot: – DSA Portable DSA Portable collect and analyze system information to aid in diagnosing server problems.
Page 52 Optionally, the IMM also provides a virtual presence capability for remote server management capabilities. The IMM provides remote server management through the following industry-standard interfaces: – Intelligent Platform Management Protocol (IPMI) version 2.0 System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 53: Event Logs
IBM Electronic Service Agent IBM Electronic Service Agent is a software tool that monitors the server for hardware error events and automatically submits electronic service requests to IBM service. Also, it can collect and transmit system configuration information on a scheduled basis so that the information is available to you and your support representative.
Page 54: Viewing Event Logs Through The Setup Utility
The following table describes the methods that you can use to view the event logs, depending on the condition of the server. The first three conditions generally do not require that you restart the server. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 55 Run DSA Portable to view the diagnostic controlled network ports). event log (requires IPMI driver) or create an output file that you can send to IBM service and support (using ftp or local copy). v Use IPMItool to view the system-event log (requires IPMI driver).
Page 56: Clearing The Error Logs
POST error codes The following table describes the POST error codes and suggested actions to correct the detected problems. These errors can appear as severe, warning, or informational. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 57 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 58 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 59 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 60 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 61 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 62 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 63 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 64 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 65 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 66: Checkout Procedure
244 and “Power-supply LEDs” on page 78. v For intermittent problems, check the event log; see “Event logs” on page 35 and “DSA messages” on page 82. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 67: Performing The Checkout Procedure
Check the power supply LEDs (see “Power-supply LEDs” on page 78). b. Turn off the server and all external devices. c. Check all internal and external devices for compatibility at http://www.ibm.com/systems/info/x86servers/serverproven/compat/us/. d. Check all cables and power cords. e. Set all display controls to the middle positions.
Page 68: Troubleshooting Tables
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 69: Hypervisor Problems
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 70: General Problems
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 71 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 72: Intermittent Problems
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 73: Keyboard, Mouse, Or Pointing-Device Problems
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 74 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 75: Memory Problems
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 76: Microprocessor Problems
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 77 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 78 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 79: Optional-Device Problems
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 80: Power Problems
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 81 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 82 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 83: Serial-Device Problems
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 84: Software Problems
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 85: Universal Serial Bus (Usb) Port Problems
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 86 It allows you to blue screen the server and take a memory dump (use this button only when directed by the IBM service support). System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 87 v Checkpoint code display: This display provides a checkpoint code that indicates the point at which the system stopped during the boot block and POST. A checkpoint code is either a byte or a word value that is produced by UEFI.
Page 88: Light Path Diagnostics Leds
2. Make sure that the power supplies are seated correctly. 3. Remove one of the power supplies to isolate the failed power supply. 4. Replace the failed power supply. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 89 Table 6. Light path diagnostics panel LEDs (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, "Parts listing", in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 90 LED on the system board, is installed correctly. See “Replacing a microprocessor and heat sink” on page 351 for information about installation and requirements. Reserved. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 91 5. If the error remains, replace the following components one at a time, in the order listed, restarting the server after each: a. Replace the hard disk drive. b. Replace the hard disk drive backplane. 6. If the problem remains, go to http://www.ibm.com/ systems/support/supportsite.wss/ docdisplay?brandind=5000008&lndocid=SERV-CALL. RAID Reserved.
Page 92 5. Replace any failing device. 6. (Trained service technician only) Replace the system board. (Continued on the next page) System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 93 Table 6. Light path diagnostics panel LEDs (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, "Parts listing", in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 94 5. Replace any failing DIMMs. 6. (Trained service technician only) Replace the system board. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 95 The following table lists additional light path LEDs on the system board. See “System-board LEDs” on page 23 for the location of these LEDs on the system board. Table 7. other light path LEDs on the server Description Action Cover-latch fault LED The server cover was open If the Cover latch fault LED while the server was...
Page 96: Power-Supply Leds
Replace the power supply. power-supply had detected an internal problem. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 97: Fan Leds
Power-supply LEDs Error Description Action Notes Faulty Replace the power supply. power-supply Faulty Replace the power supply. power-supply Power-supply not Typically indicates a 1. Make sure that the top cover fully seated, faulty power-supply is not is closed and latched system board, fully seated.
Page 98: Ibm Dynamic System Analysis
It is provided in the flash memory on the server, or you can create a bootable media such as a CD, DVD, ISO, USB, or PXE using the IBM ToolsCenter Bootable Media Creator (BoMC). For more details, see the BoMC System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 99: Running The Dsa Preboot Diagnostic Programs
If you are unable to restart the server or if you need comprehensive diagnostics, use DSA Preboot. The System x3690 X5 server comes with DSA Preboot diagnostics code on the integrated USB flash memory. Utilities are available to reset and update the diagnostics code on the integrated USB flash device, if the diagnostic partition becomes damaged and does not start the DSA Preboot diagnostic programs.
Page 100: Diagnostic Text Messages
The following table describes the messages that the diagnostic programs might generate and suggested actions to correct the detected problems. Follow the suggested actions in the order in which they are listed in the column. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 101 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 102 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 103 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 104 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 105 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 106 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 107 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 108 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 109 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 110 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 111 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 112 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 113 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 114 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 115 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 116 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 117 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 118 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 119 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 120 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 121 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 122 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 123 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 124 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 125 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 126 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 127 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 128 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 129 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 130 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 131 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 132 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 133 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 134 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 135 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 136 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 137 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 138 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 139 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 140 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 141 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 142 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 143 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 144 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 145 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 146 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 147 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 148 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 149 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 150 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 151 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 152 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 153 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 154 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 155 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 156 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 157 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 158 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 159 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 160 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 161 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 162 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 163 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 164 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 165 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 166 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 167 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 168 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 169 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 170 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 171 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 172 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 173 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 174 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 175 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 176 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 177 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 178 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 179 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 180 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 181 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 182: Recovering From A Uefi Update Failure Or Uefi Image Corruption
2. Remove the server cover. See “Removing the server top cover” on page 264 for more information. 3. Locate the UEFI boot recovery jumper block (J59) on the system board. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 183 5. Reinstall the server cover; then, reconnect all power cords. 6. Restart the server. The power-on self-test (POST) starts. 7. Boot the server to an operating system that is supported by the IBM Flash UEFI Update package that you downloaded.
Page 184: Automated Boot Recovery (Abr)
3, 6, 9, and 255 (disable Nx boot failure). 1. From the Setup utility main menu, select System Settings.. 2. Next select Operating Modes. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 185: System-Event Log
3. Select POST Attempts Limit. 4. Modify the configuration settings and select Save Settings; then, exit Setup. System-event log The system event log contains messages of three types: Information Information messages do not require action; they record significant system-level events, such as when the server is started. Warning Warning messages do not require immediate action;...
Page 186: Integrated Management Module (Imm) Error Messages
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 187 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 188 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 189 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 190 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 191 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 192 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 193 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 194 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 195 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 196 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 197 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 198 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 199 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 200 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 201 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 202 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 203 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 204 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 205 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 206 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 207 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 208 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 209 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 210 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 211 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 212 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 213 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 214 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 215 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 216 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 217 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 218 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 219 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 220 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 221 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 222 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 223 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 224 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 225 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 226 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 227 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 228 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 229 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 230 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 231 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 232 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 233 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 234 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 235 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 236 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 237 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 238 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 239: Imm Error Messages Detected When A Max5 Is Attached To The Server
IMM error messages detected when a MAX5 is attached to the server The following table describes the IMM error messages and suggested actions to correct the detected problems when a MAX5 is attached to the server: See “System-event log” on page 167 and Table 9 on page 167 for additional information about the fan event messages and the device on which the fan is located.
Page 240 Numeric sensor Fan n Info A fan was detected No action; detected as absent. as being absent. information only. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 241 Table 11. IMM error messages detected when MAX5 is attached to the server (continued) Event ID Message Severity Description Action 80010204-1d06xxxx Numeric sensor MEU Fan n Error A lower critical 1. Reseat the failing 80010204-1d07xxxx Tach going low (lower sensor going low has fan n, which is 80010204-1d08xxxx critical) has asserted.(n = fan...
Page 242 1 on subsystem System recovered. Memory MEU Bank n Status on Info MAX5 memory No action; subsystem System Memory expansion module information only. throttled throttling asserted. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 243 Table 11. IMM error messages detected when MAX5 is attached to the server (continued) Event ID Message Severity Description Action Configuration Error for Error MAX5 memory 1. Check the system Memory Device n in expansion module event log. Memory Expansion Unit 1 memory 2.
Page 244 OverTemp asserted. expansion module LEDs. 2. Check the event log. 3. Replace any failed fans in the MAX5 memory expansion module. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 245 Event ID Message Severity Description Action 8007020c-1881xxxx Sensor MemSpareErrMEU Error A memory spare lane 1. Check IBM has transitioned to critical error has occurred on support site for from a less severe state the memory an applicable expansion module. RETAIN tip or...
Page 246 DIMM connector LED is lit, re-enable the DIMM through the Setup utility (see “Starting the Setup utility” on page 402) or the Advanced Settings Utility (ASU). System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 247 2. If the DIMM was disabled because of a memory error, follow the suggested actions for that error event and restart the server. 3. Check the IBM support site for an applicable RETAIN tip or firmware update that applies to this memory error.
Page 248 806f040c-1881xxxx MEU DIMMs disabled on Info MAX5 memory No action; subsystem System Memory expansion module information only. memory DIMMs n has been disabled. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 249 Table 11. IMM error messages detected when MAX5 is attached to the server (continued) Event ID Message Severity Description Action 806f030c-1881xxxx Scrub Failure for "MEU Error A Memory Scrub 1. Check IBM DIMMs" on subsystem failure has been support site for "System Memory" detected. an applicable RETAIN tip or firmware update...
Page 250 DIMM connector, inspect the DIMM connector for debris or damage. If the connector is damaged, (trained technician only) replace the MAX5 system board tray. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 251 Table 11. IMM error messages detected when MAX5 is attached to the server (continued) Event ID Message Severity Description Action 806f011b-1801xxxx The connector Error MAX5 FPGA 1. AC power cycle [PhysicalConnectorElementName] configuration error. has occurred on has encountered a the server and configuration error the MAX5.
Page 252 4. Make sure that the room temperature is within operating specifications. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 253 Table 11. IMM error messages detected when MAX5 is attached to the server (continued) Event ID Message Severity Description Action 806f0a0c-258cxxxx An Over-Temperature Error MEU Bank 5/6 1. Check Retain Condition has been detected :Over-temperature TIPs for known on the condition.
Page 254 2 error expansion detected. module LEDs. 2. Check MAX5 memory expansion module power supply 2 LEDs. 3. Replace the MAX5 memory expansion module power supply 2. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 255 Table 11. IMM error messages detected when MAX5 is attached to the server (continued) Event ID Message Severity Description Action 81070608-0a01xxxx Sensor MEU PS1 CSF has Info MAX5 memory No action; deasserted the transition to expansion module information only. non-recoverable power supply 1 is now normal.
Page 256 1 error expansion detected. module LEDs. 2. Check MAX5 memory expansion module power supply 1 LEDs. 3. Replace the MAX5 memory expansion module power supply 1. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 257 Table 11. IMM error messages detected when MAX5 is attached to the server (continued) Event ID Message Severity Description Action 81070608-1881xxxx Sensor MEU PS2 12V OV Info MAX5 memory No action; has deasserted the transition expansion module information only. to non-recoverable power supply 2 is now normal.
Page 258 1 error expansion detected. module LEDs. 2. Check MAX5 memory expansion module power supply 1 LEDs. 3. Replace the MAX5 memory expansion module power supply 1. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 259 Table 11. IMM error messages detected when MAX5 is attached to the server (continued) Event ID Message Severity Description Action 81070208-1881xxxx Sensor MEU PS1 Therm has Info MAX5 memory No action; transitioned to a less severe expansion module information only. state from critical power supply 1 is now normal.
Page 260 2 is now normal. 806f0308-1881xxxx MEU PS 2 Status has lost Info MAX5 memory No action; input expansion module information only. power supply 2 is now normal. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 261 Table 11. IMM error messages detected when MAX5 is attached to the server (continued) Event ID Message Severity Description Action 806f0108-1881xxxx MEU PS 2 Status has failed Error MAX5 memory 1. Check MAX5 expansion module memory power supply 2 error expansion detected.
Page 262: Solving Power Problems
Ethernet network. If the Ethernet transmit/receive activity is off, make sure that the hub and network are operating and that the correct device drivers are installed. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 263: Solving Undetermined Problems
Turn on the server and reconfigure it each time. v Any external devices. v Surge-suppressor device (on the server). v Printer, mouse, and non-IBM devices. v Each adapter. v Hard disk drives. v Memory modules. The minimum configuration requirement is 1 GB DIMM in slots 3.
Page 264: Problem Determination Tips
Machine type and model v FPGA firmware level v UEFI firmware level v IMM firmware level System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 265 Address jumpers, terminators, and cabling v Software versions and levels v Diagnostic program type and version level v Setup utility settings v Operating-system control-file setup See “Getting help and technical assistance,” on page 423 for information about calling IBM for service. Chapter 3. Diagnostics...
Page 266 System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 267: Chapter 4. Parts Listing, System X3690 X5 Types 7147, 7148, 7149, And 7192
Tier 1 customer replaceable unit (CRU): Replacement of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation. v Tier 2 customer replaceable unit: You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge, under the type of warranty service that is designated for your server.
Page 268 Table 12. Parts listing, Types 7147, 7148, 7149, and 7192 CRU part CRU part number (Tier number (Tier FRU part Index Description number Top cover (All models) 69Y2296 System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 269 Use in Machine Types 7147 and 7192 only (models A1xx, A2x, A3x, A5x, A6x, A7x, C1x, D1x, D2x, F1x, F2x, H1x, H2, H3x, A1X, H7Y, D3y, D4y) Chapter 4. Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192...
Page 270 (models A1x, A2x, A3x, A5x, A6x, A7x, C1x, D1x, D2x, F1x, F2x, A1X) Memory, 4 GB PC3-12800 DDR3 49Y1561 Memory, 4 GB PC3-8500-777 DDR3 ECC 46C7452 Memory, 8 GB PC3-8500-777 DDR3 ECC 46C7488 System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 271 Cable kit, SAS signal, 820 mm and 950 mm (all models) 69Y2281 Cable, DVD and simple-swap SATA signal/power 90Y7299 assembly (all models) Cable, video power (models AC1, AC3, AC4, CTO, MCI) 69Y2283 Cable, USB/video (all models) 69Y2277 Chapter 4. Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192...
Page 272 41Y8747 Alcohol wipe, Taiwan/Japan 41Y8748 Alcohol wipe, China/Malaysia 41Y8749 Alcohol wipe, Australia/UK 41Y8750 Alcohol wipe, Korea 41Y8751 Alcohol wipe, Hungary 41Y8753 Alcohol wipe, Latin America 41Y8754 System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 273: Consumable Parts
The following replaceable components are available for the IBM MAX5 for System x (MAX5) memory expansion module. The following illustration shows the major components in the MAX5. The illustrations in this document might differ slightly from your hardware. Chapter 4. Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192...
Page 274 7510 scalable memory buffer) Memory, 4 GB PC3-8500-777 DDR3 ECC 46C7452 Memory, 8 GB (1.35V) PC3L-8500R-777 49Y1417 CL7 DDR3 ECC (for MAX5s with Intel 7510 scalable memory buffer) System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 275 Power supply, 675 Watt hot-swap 39Y7218 Power supply filler 49Y5331 QPI filler 68Y9713 EXA filler 68Y9703 DIMM filler 44V8227 Service label 40K6775 Cable, 3U QPI scalability 40K6751 Cable, EXA scalability 40K6752 Chapter 4. Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192...
Page 276: Power Cords
Vanuatu, Vietnam, Wallis and Futuna, Yugoslavia (Federal Republic of), Zaire 39M5130 Denmark 39M5144 Bangladesh, Lesotho, Macao, Maldives, Namibia, Nepal, Pakistan, Samoa, South Africa, Sri Lanka, Swaziland, Uganda System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 277 Panama, Peru, Philippines, Saudi Arabia, Thailand, Taiwan, United States of America, Venezuela 39M5219 Korea (Democratic People's Republic of), Korea (Republic of) 39M5199 Japan 39M5226 India 39M5240 Brazil Chapter 4. Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192...
Page 278 System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 279: Chapter 5. Removing And Replacing Components
Replaceable components are of three types: v Tier 1 customer replaceable unit (CRU): Replacement of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation. v Tier 2 customer replaceable unit: You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge, under the type of warranty service that is designated for your server.
Page 280: System Reliability Guidelines
You have replaced a failed fan within 48 hours. v You have replaced a hot-swap fan within 30 seconds of removal. v You have replaced a hot-swap drive within 2 minutes of removal. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 281: Handling Static-Sensitive Devices
Removing and replacing consumable parts and Tier 1 CRUs Replacement of consumable parts and Tier 1 CRUs is your responsibility. If IBM installs a consumable part or Tier 1 CRU at your request, you will be charged for the installation.
Page 282: Removing The Server Top Cover
4. Press in on the blue tab on the cover-release latch and lift the cover release latch up (the cover slides to the rear). Lift the cover off the server and set it aside. Top cover Cover release latch System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 283: Replacing The Server Top Cover
Replacing the server top cover To install the server cover, complete the following steps: 1. Make sure that all cables, adapters, and other components are installed and seated correctly and that you have not left loose tools or parts inside the server. Also, make sure that all internal cables are correctly routed.
Page 284: Replacing The Bezel
(this disengages the memory tray from the connectors on the system board). System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 285: Replacing The Memory Tray
RAID Memory tray battery handle trays 6. Lift the memory tray from the server and set it on a flat surface to avoid damaging the connector pins on the bottom of the tray. 7. If you are replacing the memory tray, remove the DIMMs (see “Removing a memory module”...
Page 286: Removing The Microprocessor Air Baffle
5. Grasp the tabs on both sides of the baffle and pull the tabs away from the holes on the power supply cage and chassis wall to release it; then, slide the baffle all the way up out of the slots. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 287: Replacing The Microprocessor Air Baffle
Microprocessor air baffle Slots Attention: For proper cooling and airflow, replace the air baffle before you turn on the server. Operating the server with the air baffle removed might damage server components. Replacing the microprocessor air baffle To install the microprocessor air baffle, complete the following steps: 1.
Page 288: Removing The Dimm Air Baffle
Attention: For proper cooling and airflow, replace the air baffle before you turn on the server. Operating the server with an air baffle removed might damage server components. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 289: Replacing The Dimm Air Baffle
Replacing the DIMM air baffle To install the DIMM air baffle, complete the following steps: 1. Read the safety information that begins on page “Safety” on page vii and “Installation guidelines” on page 261. 2. Align the tabs on the sides of the DIMM air baffle with the slots on the power supply cage and the chassis wall and lower the DIMM air baffle into the server.
Page 290: Replacing The Sas Cable Guide
(near the front of the power supply cage). SAS cable guide b. Secure the front of the cable guide to the system board using the screw that was removed earlier. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 291 c. Reinstall any SAS cables that you removed earlier back into the SAS cable guide. Be sure to route the signal cables through the SAS cable guide and up and over the rear of the microprocessor air baffle; then, through the loops on the scalability connector cover and then to the adapter (see the following illustration).
Page 292: Removing An Adapter
7. Place the riser-card assembly on a flat, static-protective surface. 8. If you are instructed to return the adapter, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 293: Replacing An Adapter
24 for the location of the riser-card slots. The ServeRAID M1015 SAS/SATA adapter comes installed on some standard models of the server and supports RAID levels 0, 1, and 10. You can replace the IBM ServeRAID M1015 SAS/SATA adapter with the optional IBM ServeRAID M5015 SAS/SATA adapter, which provides RAID levels 0, 1, 5, 10, and 50 or the IBM ServeRAID M5016 SAS/SATA adapter, which provides RAID levels 0, 1, and 10 support.
Page 294 PCI riser slot 2 v PCI Express Gen2 x8 PCI Express Gen2 x8 (x4) low-profile adapter adapter slots v PCI Express Gen2 x8 (x4) low-profile adapter System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 295 Important: The x8 (x4) designation for a PCI slot identifies a x8 slot that is wired for x4. If you install a x8 adapter in slot 4 that can downshift to the x4 bandwidth, it will run at the x4 bandwidth. The x8 connector can be used for x4 and x8 adapters.
Page 296: Removing 2.5-Inch And 1.8-Inch Hot-Swap Drives
1. Read the safety information and installation guidelines, see “Safety” on page vii and “Installation guidelines” on page 261. 2. Removing a 2.5-inch hot-swap drive: a. Slide the release latch (orange) up gently to unlock the drive handle System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 297 b. Grasp the handle and pull the drive out of the drive bay. c. Skip to step 4. 3. Removing a 1.8-inch hot-swap drive: a. Remove the filler panel. b. Grasp the orange release latch on drive tray handle of the drive tray for the drive that you want to remove and slide the release latch down to unlock the drive-tray handle;...
Page 298: Replacing 2.5-Inch And 1.8-Inch Hot-Swap Drives
3. Install a 2.5-inch hot-swap drive: a. Make sure that the drive-tray handle is in the open (unlocked) position. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 299 b. Align the drive assembly with the guide rails in the bay. c. Gently push the drive-tray assembly into the bay until the drive stops. d. Rotate the drive-tray handle to the closed (locked) position. 4. Installing a 1.8-inch hot-swap drive: a.
Page 300 In this instance, the drive bay IDs will require a gap in the bay ID numbering between the drive IDs in the 2.5-inch and 1.8-inch drive backplanes: 8 9 10 11 12 13 14 Empty Empty System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 301 Supported SAS/SATA drive backplane configurations: The following are illustrations of the hot-swap drive backplanes that are supported on the server. 4x2.5-inch drive backplane rear view: Configuration SAS signal connector connector SAS power connector 8x2.5-inch drive backplane rear view: SAS signal SAS signal connector connector...
Page 302 This configuration consists of two 4x2.5-inch drive backplanes and requires two SAS signal cables. This configuration consists of one 8x2.5-inch drive backplane and requires two SAS signal cables. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 303 This configuration consists of one 8x1.8-inch drive backplane and requires two SAS signal cables. You can also install the optional simple-swap 2.5-inch SATA drive kit in this configuration. The following illustrations show the supported combination of drive backplane configurations that you can use to support 12 drives: This configuration consists of three 4x2.5-inch drive backplanes and requires three SAS signal cables.
Page 304 8x1.8-inch drive backplane and requires four SAS signal cables. 20 21 22 23 Empty This configuration consists of one 8x2.5-inch drive backplane and one 8x1.8-inch drive backplane and requires four SAS signal cables. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 305 20 21 22 23 Empty This configuration consists of two 8x1.8-inch drive backplanes and requires four SAS signal cables. You can also install the optional simple-swap 2.5-inch SATA drive kit in this configuration. The following illustrations show the supported combination of drive backplane configurations that you can use to support 20 drives: This configuration consists of three 4x2.5-inch drive backplanes and one 8x1.8-inch drive backplane and requires five SAS signal cables.
Page 306: Removing A Simple-Swap Sata Drive
3. Remove the 4x2.5-inch filler panel. 4. Grasp the black drive handle and press down on the blue release latch and slide the drive out of the drive bay. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 307: Replacing A Simple-Swap Sata Drive
5. If you are instructed to return the drive, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing a simple-swap SATA drive To install a simple-swap SATA drive, complete the following steps: Note: You must turn off the server before installing simple-swap drives in the server.
Page 308: Removing A Cd/Dvd Drive
6. If you are instructed to return the CD/DVD drive, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 309: Replacing A Cd/Dvd Drive
The following notes describe the type of drives that the server supports and other information that you must consider when you install a CD/DVD drive. For a list of supported drives, see http://www.ibm.com/servers/eserver/serverproven/ compat/us/. v Locate the documentation that comes with the drive and follow those instructions in addition to the instructions in this chapter.
Page 310 5. Reconnect the power cord and any cables that you removed. 6. Turn on the peripheral devices and the server. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 311: Removing The Cd/Dvd Cable
Removing the CD/DVD cable To remove the CD/DVD cable, complete the following steps: 1. Read the safety information and installation guidelines, see “Safety” on page vii and “Installation guidelines” on page 261. 2. Turn off the server (see “Turning off the server” on page 17) and all attached peripheral devices.
Page 312: Replacing The Cd/Dvd Cable
4. Reconnect the CD/DVD drive cable to the system board. CD/DVD optical drive connector CD/DVD drive cable 5. Reinstall the CD/DVD drive (see “Replacing a CD/DVD drive” on page 291). System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 313: Removing A Memory Module
6. Reinstall the fan cage assembly (see “Replacing the fan cage assembly” on page 332). 7. Replace the cover (see “Replacing the server top cover” on page 265). 8. Slide the server into the rack. 9. Reconnect the power cord and any cables that you removed. 10.
Page 314: Replacing A Memory Module
16 GB LP-RDIMMs, 32 GB only. - When you mix 1.35-volt and 1.5-volt DIMMs in the server, the server will operate at the 1.5-volt rate. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 315 Note: The server can support a maximum 2 TBs of system memory when both the optional memory tray and the optional IBM MAX5 for System x memory expansion module is installed and fully populated with 32 GB (when supported and depending on the model) DIMMs.
Page 316 DIMM connector Number of installed population sequence with Pairs of DIMMs microprocessors no memory tray Pair 1 1 or 2 1, 8 System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 317 This is applicable also when you have the optional memory tray installed in the server and the optional IBM MAX5 for System x attached to the server. You must install DIMMs in sets of four DIMMs for memory-mirroring mode in each one (the server, memory tray, and the MAX5).
Page 318 When you restart the server, the system displays a message that indicates that the memory configuration has changed. The following illustration shows the location of the DIMM connectors on the system board. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 319 The following illustration shows the location of the DIMMs on the optional memory tray: To install a DIMM, complete the following steps: 1. Read the safety information that begins on page “Safety” on page vii and “Installation guidelines” on page 261. Chapter 5.
Page 320: Removing An Ibm Serveraid M1015 Sas/Sata Controller
7. If you are instructed to return the SAS/SATA adapter, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 321: Replacing An Ibm Serveraid M1015 Sas/Sata Controller
1. You can only use 2.5-inch hot-swap drives with this adapter. 2. When the IBM 4x4 Drive Backplane ServeRAID Expansion adapter is installed in the server, this adapter installs in slot 2 on the two-slot PCI riser card ( see “PCI riser card with two slots”...
Page 322 8. Reconnect the power cord and any cables that you removed. 9. Slide the server in the rack. 10. Turn on the peripheral devices and the server. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 323: Removing An Ibm Serveraid M5015 Sas/Sata Controller
Note: 1. When you install an IBM ServeRAID M5015 SAS/SATA adapter or a ServeRAID M5014 SAS/SATA adapter that has an M5000 battery in the server, you must also use the ServeRAID M5000 Series Battery Remote Mount Cable option to mount the battery remotely in the server.
Page 324 8. Slide the server in the rack. 9. Reconnect the power cord and any cables that you removed. 10. Turn on the peripheral devices and the server. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 325: Removing A Serveraid M5016 Sas/Sata Controller
ServeRAID M5016 adapter supports RAID levels 0, 1, and 10. With the ServeRAID M5100 Series 1 GB Flash/RAID 5 Upgrade for IBM System x cache card that comes with this adapter, you also get RAID levels 5 and 50 support. For configuration information, see the ServeRAID documentation at http://www.ibm.com/systems/...
Page 326 8. Slide the server in the rack. 9. Reconnect the power cord and any cables that you removed. 10. Turn on the peripheral devices and the server. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 327: Removing An Ibm Serveraid B5015 Ssd Controller
Removing an IBM ServeRAID B5015 SSD Controller To remove an IBM ServeRAID B5015 Solid State Drive (SSD) controller, complete the following steps: 1. Read the safety information and installation guidelines, see “Safety” on page vii and “Installation guidelines” on page 261.
Page 328 8. Slide the server in the rack. 9. Reconnect the power cord and any cables that you removed. 10. Turn on the peripheral devices and the server. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 329: Removing The Ibm 4X4 Drive Backplane Serveraid Expansion Adapter
(see Table 15 on page 276 for more information). 2. You can only use the 2.5-inch hot-swap drive backplanes with this adapter. To install an IBM 4x4 Drive Backplane ServeRAID Expansion adapter, complete the following steps: 1. Read the safety information that begins on page “Safety” on page vii and “Installation guidelines”...
Page 330 8. Slide the server in the rack. 9. Reconnect the power cord and any cables that you removed. 10. Turn on the peripheral devices and the server. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 331: Removing The Emulex 10Gbe Custom
Emulex 10GbE Integrated Virtual Fabric Adapter II for IBM System x To remove the Emulex 10GbE Custom Adapter for IBM System x or the Emulex 10GbE Integrated Virtual Fabric Adapter II for IBM System x, complete the following steps: 1.
Page 332: Removing A Raid Cache Card
7. Grasp the riser-card assembly at the blue touch points and pull it up until it disengages from the connector on the system board. 8. Remove the adapter from the riser-card assembly (see “Removing an adapter” on page 274). System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 333: Replacing A Raid Cache Card
9. Press the retention tab away from the cache card and lift the cache card off the adapter and set it aside. Retention Adapter RAID cache card Retention bracket 10. If you are instructed to return the cache card, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
Page 334: Removing A Remotely Installed Raid Adapter Battery
RAID battery tray. Press the release tab toward the side of the server and remove the battery retention clip. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 335: Replacing A Raid Adapter Battery Remotely In The Server
5. Lift the battery and battery carrier from the RAID battery tray and disconnect the remote battery cable from the remote battery cable connector on the battery carrier. 6. Disconnect the battery cable from the battery cable connector on the battery carrier;...
Page 336 RAID adapter is installed). Attention: Make sure that the cable is not pinched and does not cover any connectors or obstruct any components on the system board. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 337: Removing A Raid Flash Power Module
6. Install the cover. 7. Slide the server into the rack. 8. Reconnect the power cords and all external cables, and turn on the server and peripheral devices. Removing a RAID flash power module The flash power module that comes with some RAID adapters must be installed remotely in the server.
Page 338: Replacing A Raid Flash Power Module
Lower the flash power module onto the slot in the tray; then, press the flash power module down until it snaps into place and is firmly seated in the slot. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 339 Note: The flash power module does not require a retention clip to hold the flash power module in place. Flash power module Flash power module tray c. Reconnect the extension cable to the flash power module. 4. Ensure that the flash power module cable is routed in the server as shown in the following illustrations (depending on the PCI slot in which the RAID adapter is installed).
Page 340: Removing A Usb Embedded Hypervisor Flash Device
3. Remove the top cover (see “Removing the server top cover” on page 264). 4. Locate the USB embedded hypervisor flash device connector on the one-slot side of the x8 low-profile riser-card as shown in the following illustration: System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 341 PCI slot 4 PCI slot 5 PCI slot 3 error LEDs error LEDs error LEDs USB embedded hypervisor flash USB connector device connector PCI riser card Slot 5, PCI Express Gen2 , low profile 5. Slide the lockbar on the flash device connector to the unlocked position and pull the USB flash device out of the connector.
Page 342: Replacing A Usb Embedded Hypervisor Flash Device
To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 343 Statement 8 CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components.
Page 344: Replacing A Hot-Swap Power Supply
To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 345 Statement 8 CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components.
Page 346: Removing A Hot-Swap Fan Assembly
2. Remove the fan compartment cover. Push in on the fan compartment cover release tabs while also pulling up on the cover; then, lift the compartment cover up and off the server and set it aside. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 347 3. Pull the fan latch to the left to release the fan release tab from the fan cage assembly and pull the fan out of the fan cage assembly. Hot-swap Hot-swap fan error LED Attention: To ensure proper operation, replace a failed hot-swap fan within 30 seconds.
Page 348: Replacing A Hot-Swap Fan Assembly
System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 349: Removing The Fan Cage Assembly
Fan compartment cover Hinges Tabs Slots 5. Slide the server into the rack. Removing the fan cage assembly To remove the fan cage assembly, complete the following steps: 1. Read the safety information and installation guidelines, see “Safety” on page vii and “Installation guidelines”...
Page 350: Replacing The Fan Cage Assembly
1. Align the tabs on the fan cage assembly with the slots on both sides of the chassis and lower it into the server. Release latch Fan cage assembly Release latch Slots System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 351: Removing The System Battery
The following notes describe information that you must consider when replacing the battery: v IBM has designed this product with your safety in mind. The lithium battery must be handled correctly to avoid possible danger. If you replace the battery, you must adhere to the following instructions.
Page 352 6. Dispose of the battery as required by local ordinances or regulations. See the IBM Environmental Notices and User's Guide on the IBM Documentation CD for more information. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 353: Replacing The System Battery
Statement 2 CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
Page 354: Removing A Pci Riser-Card Assembly
5. Grasp the front and rear of the PCI riser-card assembly at the blue touch-points and lift it out of the PCI riser-card slot on the system board. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 355: Replacing A Pci Riser-Card Assembly
6. Remove the adapter, if necessary, from the PCI riser-card assembly. 7. Set the adapter and PCI riser-card assembly aside. Replacing a PCI riser-card assembly To replace a PCI riser-card assembly, complete the following steps: 1. Read the safety information that begins on page “Safety” on page vii and the “Installation guidelines”...
Page 356: Removing The Operator Information Panel Assembly
Tabs Operator information panel 3. Inside the server, connect the cable to the rear of the operator information panel assembly. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 357: Removing And Replacing Tier 2 Crus
7. Turn on the peripheral devices and the server. Removing and replacing Tier 2 CRUs You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge, under the type of warranty service that is designated for your server.
Page 358: Replacing The Video/Usb Cable Assembly
5. Reinstall the fan cage assembly (see “Replacing the fan cage assembly” on page 332). 6. Replace the cover (see “Replacing the server top cover” on page 265). System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 359: Removing The Power Interposer Card Assembly
Removing the power interposer card assembly To remove the power interposer card assembly, complete the following steps: 1. Read the safety information and installation guidelines, see “Safety” on page vii and “Installation guidelines” on page 261. 2. Turn off the server (see “Turning off the server” on page 17) and all attached peripheral devices.
Page 360 Power supply Power interposer connector 3 card Power supply connector 4 Power cable connector Power header connectors System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 361: Removing The Hot-Swap Drive Backplane
4. Reinstall the power supplies that you removed earlier. 5. Reinstall the cover (see “Replacing the server top cover” on page 265). 6. Slide the server into the rack. 7. Reconnect the power cords and any cables that you removed. 8.
Page 362: Replacing The Hot-Swap Drive Backplane
Note: You can reconnect the cables to the drive backplane before installing the backplane onto the cage or you can connect the cables after you install the backplane, if that is easier for you. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 363: Removing The 8X1.8-Inch Hot-Swap Drive Backplane Assembly
Retention latch Drive backplane 4. Reconnect the cables to the drive backplane and adapter, if it was removed. 5. Reinstall the fan cage assembly (see “Replacing the fan cage assembly” on page 332). 6. Reinstall the drives and filler panels. 7.
Page 364: Replacing The 8X1.8-Inch Hot-Swap Drive Backplane Assembly
(see “Replacing 2.5-inch and 1.8-inch hot-swap drives” on page 280). 6. Install the drive filler panel. 7. Reinstall the fan cage assembly (see “Replacing the fan cage assembly” on page 332). System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 365: Removing The Simple-Swap Sata Drive And Backplate Assembly
8. Install the cover (see “Replacing the server top cover” on page 265). 9. Slide the server into the rack. 10. Reconnect the power cords and any cables that you removed. 11. Turn on the peripheral devices and the server. Removing the simple-swap SATA drive and backplate assembly To remove the simple-swap SATA drive backplate assembly, complete the following steps:...
Page 366: Replacing The Simple-Swap Sata Drive Backplate Assembly
8. Slide the server into the rack. 9. Reconnect the power cords and any cables that you removed. 10. Turn on the peripheral devices and the server. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 367: Removing And Replacing Frus
Removing and replacing FRUs FRUs must be replaced or installed only by trained service technicians. The illustrations in this document might differ slightly from the hardware. Removing a microprocessor and heat sink Attention: v Be extremely careful, the contacts are very fragile. v Do not allow the thermal grease on the microprocessor and heat sink to come in contact with anything.
Page 368 15. Align the holes on the installation tool with the screws on the microprocessor bracket, then place the microprocessor installation tool down over the microprocessor 1 . Twist the handle clockwise 2 to attach the tool to the microprocessor. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 369: Replacing A Microprocessor And Heat Sink
Be extremely careful when handling the microprocessor, the contacts are very fragile. v The server supports up to two Intel Xeon dual-core or quad-core microprocessors. See http://www.ibm.com/systems/info/x86servers/ serverproven/compat/us/ for a list of supported microprocessors. v Do not mix dual-core and quad-core microprocessors in the same server.
Page 370 Note: When the memory tray is not installed in the server, DIMMs 1 through 16 are solely associated with microprocessor 1. Microprocessor 2 has access to System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 371 DIMMs 1 through 16, but access is through microprocessor 1. This is important if load balancing is a necessity for your operating system or software load. To install an additional microprocessor and heat sink, complete the following steps: Attention: When you handle static-sensitive devices, take precautions to avoid damage from static electricity.
Page 372 Carefully align the microprocessor installation tool over the microprocessor socket. Twist the handle of the microprocessor tool counterclockwise to insert the microprocessor into the socket. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 373 Note: The microprocessor fits only one way on the socket. Handle Installation tool Alignment holes Microprocessor Screws Close the microprocessor bracket frame. i. Carefully close the microprocessor release lever to the closed position to secure the microprocessor in the socket. 3.
Page 374 The outermost dots must be within approximately 5 mm of the edge of the microprocessor; this is to ensure uniform distribution of the grease. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 375: Removing The Top Cover/Power Cut-Off Switch Assembly
Note: If the grease is properly applied, approximately half of the grease will remain in the syringe. 6. Install the heat sink onto the microprocessor as described in “Replacing a microprocessor and heat sink” on page 351. Removing the top cover/power cut-off switch assembly To remove the top-cover/power cut-off switch, complete the following steps: 1.
Page 376: Replacing The Top Cover/Power Cut-Off Switch Assembly
Connect the assembly cable to the top cover/power cut-off System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 377 switch connector on the system board. Top cover/ power shut-off switch cable Cable Scalability Operator information loops LED cable panel cable 4. Reinstall the fan cage assembly (see “Replacing the fan cage assembly” on page 332). 5. Install the cover (see “Replacing the server top cover” on page 265). 6.
Page 378: Removing The System Board
11. Remove all PCI riser-card assemblies with the adapters in them (see “Removing a PCI riser-card assembly” on page 336). 12. Remove the microprocessor air baffle (see “Removing the microprocessor air baffle” on page 268). System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 379 13. Remove all heat sinks and microprocessors from the old system board and install them on the new system board using the microprocessor installation tool (see “Removing a microprocessor and heat sink” on page 349). Note: a. Be sure to keep the heat sink and microprocessor from each microprocessor socket of the old system board together so that you can install them on the new system board together.
Page 380 21. If you are instructed to return the system board, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 381: Replacing The System Board
MAX5 without updating the server firmware, you might get unexpected system behavior or the server might not power on. For special instructions to follow before you attach the MAX5 to the server, go to http://www.ibm.com/support/entry/portal/docdisplay?lndocid=MIGR- 508575. 4. Adhere to the following QPI cabling guidelines when replacing the system...
Page 382 Note: If you are installing E7 series microprocessors in your server, you must use the microprocessor installation tool with the text “X7500 + E7” on the System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 383 bottom of the tool (see the following illustration). Tools that do not have this text on the bottom will not work correctly with the E7 series microprocessors. X7500 10. Install the socket covers that you removed from the microprocessor sockets on the new system board and place them on the microprocessor sockets of the old system board, if you have not done so.
Page 384: Internal Cable Routing
For more information about the requirements for cables and connecting devices, see the documentation that comes with these devices. The following illustrations show the cabling information for the 4x2.5-inch hot-swap drive backplane and SAS cable: System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 385 Cable tie loops Scalability connector cover Cable ties Adapter Microprocessor air baffle SAS signal cable SAS signal cable guide The following illustration shows the cabling information for the optional CD/DVD SATA drive: Chapter 5. Removing and replacing components...
Page 386 System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 387 The following illustration shows the cabling information for the simple-swap SATA drive backplate assembly: Chapter 5. Removing and replacing components...
Page 388 LED cable connector on the system board: Top cover/ power shut-off switch cable Cable Scalability Operator information loops LED cable panel cable System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 389 The following illustration shows the cabling information for the power interposer card assembly: Chapter 5. Removing and replacing components...
Page 390 The following illustration shows the cabling information for the SAS cable guide: Cable tie loops Scalability connector cover Cable ties Adapter Microprocessor air baffle SAS signal cable SAS signal cable guide System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 391 The following illustration shows the cabling information for installing the RAID battery remotely in the server: Chapter 5. Removing and replacing components...
Page 392 1/3) connects to backplane connectors 1 or 3 on the system board. The power connector on the end of the gray cable (which might be labelled 2/4) connects to backplane connectors 2 or 4 on the system board. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 393: Removing And Replacing The Max5 Components
SAS signal cable SAS signal cable guide Removing and replacing the MAX5 components The following sections provide information about removing and replacing components in the optional IBM MAX5 for System x (MAX5) memory expansion module. Chapter 5. Removing and replacing components...
Page 394: Removing And Replacing Max5 Tier 1 Crus
Removing and replacing MAX5 Tier 1 CRUs Replacement of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation. The illustrations in this document might differ slightly from your hardware.
Page 395: Removing The Max5 Air Baffle
Alignment Release Alignment Bezel Release Removing the MAX5 air baffle To remove the air baffle in the MAX5, complete the following steps: 1. Read the safety information and installation guidelines, see “Safety” on page vii and “Installation guidelines” on page 261. 2.
Page 396: Replacing The Max5 Air Baffle
4. Grasp the blue release latches on the system-board tray handles and pull the latches in opposite directions; then, rotate the handles to the open position. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 397 Stop-tab Handle Release latch Stop-tab Handle Release latch 5. Grasp the handles and pull the system-board tray out until it stops. 6. Disconnect the information panel assembly cable from the connector on the system-board tray. 7. Press the information panel release latch to the left and hold it while you pull the right side of the information panel assembly out of the slot on the system-board tray.
Page 398: Replacing The Max5 Information Panel Assembly
6. Slide the system-board tray forward until the tabs at the bottom of the handles touch the chassis; then, close the release latches firmly (they will snap into the locked position). System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 399: Removing A Max5 Hot-Swap Fan
Stop-tab Handle Release latch Stop-tab Handle Release latch 7. Reinstall the bezel (see “Replacing the MAX5 bezel” on page 376). 8. Reconnect the power cords to the MAX5; then, connect all external cables to the MAX5 9. Turn on the peripheral devices and the host server. Removing a MAX5 hot-swap fan To remove a hot-swap fan from the MAX5 memory expansion module, complete the following steps:...
Page 400: Replacing A Max5 Hot-Swap Fan
3. Remove the bezel (see “Removing the MAX5 bezel” on page 376). 4. Grasp the blue release tabs on the system-board tray latches and pull the latches in opposite directions to release the tray from the chassis. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 401 Stop-tab Handle Release latch Stop-tab Handle Release latch 5. Pull the system-board tray out until it stops; then, press the blue tabs on both sides of the system-board tray and pull the tray out of the chassis. 6. Carefully open both retaining clips on each end of the DIMM connector and remove the DIMM from the connector.
Page 402: Replacing A Max5 Memory Module
DIMM population sequence. v The MAX5 provides eight memory ports (memory channels) and each memory port supports up to four DIMMs. Do not mix DIMMs with x4 technology System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 403 (DIMMs with DRAMs that are organized with 4 data lanes) and x8 technology (DIMMs with DRAMs that are organized with 8 data lanes) in the same memory port. The following table shows the DIMM connectors on the eight memory ports. Table 24.
Page 404 Sets of 4 DIMMs DIMM connector population sequence Set 1 9, 16, 28, 29 Set 2 1, 8, 20, 21 Set 3 11, 14, 26, 31 System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 405 Table 27. Memory-mirroring mode DIMM population sequence for the MAX5 memory expansion module (continued) Sets of 4 DIMMs DIMM connector population sequence Set 4 3, 6, 18, 23 Set 5 10, 15, 27, 30 Set 6 2, 7, 19, 22 Set 7 12, 13, 25, 32 Set 8...
Page 406: Removing A Max5 Hot-Swap Power Supply
To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 407 Chapter 5. Removing and replacing components...
Page 408 5. If you are instructed to return the power supply, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 409: Replacing A Max5 Hot-Swap Power Supply
Replacing a MAX5 hot-swap power supply The following notes describe the type of power supply that the MAX5 supports and other information that you must consider when you install a power supply: v The server comes with one 675-watt hot-swap 12-volt output power supply. The input voltage is 110 V ac or 220 V ac auto-sensing.
Page 410: Removing The Max5 Five-Drop Fan Cable Assembly
10. If you are instructed to return the fan cable, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 411: Replacing The Max5 Five-Drop Fan Cable Assembly
Replacing the MAX5 five-drop fan cable assembly To install the five-drop fan cable assembly, complete the following steps: 1. Read the safety information that begins on page “Safety” on page vii and “Installation guidelines” on page 261. 2. Connect the five-drop fan cable connectors to the system-board tray, starting with the fan cable connector that is farthest from the information panel.
Page 412: Removing And Replacing Max5 Tier 2 Crus
Removing and replacing MAX5 Tier 2 CRUs You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge, under the type of warranty service that is designated for your MAX5. Removing the MAX5 system-board tray assembly...
Page 413: Replacing The Max5 System-Board Tray Assembly
For special instructions to follow before you attach the MAX5 to the server, go to http://www.ibm.com/support/entry/portal/docdisplay?lndocid=MIGR- 5085756. 1. Reinstall the DIMMs (see “Replacing a MAX5 memory module” on page 384).
Page 414 7. Reconnect the power cords to the MAX5; then, connect all external cables to the MAX5 8. Turn on the peripheral devices and the host server. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 415: Chapter 6. Configuration Information And Instructions
The firmware for the server is periodically updated and is available for download on the IBM Web site. To check for the latest level of firmware, such as the UEFI © Copyright IBM Corp. 2013...
Page 416: Configuring The Server
(SDR/FRU) data, and to remotely manage a network. For information about using these programs, see “Using the integrated management module” on page 410. v VMware ESXi embedded hypervisor System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 417 The Service Advisor feature can collect data about the system when the system detects a fault and sends that data to IBM Service for problem determination. It also includes the call home feature that automatically calls IBM Service when a problem occurs.
Page 418: Using The Serverguide Setup And Installation Cd
Provides diskette-free installation for supported Windows operating systems v Includes an online readme file with links to tips for your hardware and operating-system installation System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 419: Setup And Configuration Overview
When you use the ServerGuide Setup and Installation CD, you do not need setup diskettes. You can use the CD to configure any supported IBM server model. The setup program provides a list of tasks that are required to set up your server model.
Page 420: Installing Your Operating System Without Using Serverguide
Setup utility menu. If you do not type the administrator password, a limited Setup utility menu is available. 3. Select System Settings to view or change the server component settings. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 421: Setup Utility Menu Choices
Setup utility menu choices The following choices are on the Setup utility main menu for the UEFI. Depending on the version of the IBM System x Server Firmware (server firmware), some menu choices might differ slightly from these descriptions. v System Information Select this choice to view information about the server.
Page 422 IMM. - Reset IMM to Defaults Select this choice to view or reset IMM to the default settings. - Reset IMM System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 423 Select this choice to reset the IMM settings. – Legacy Support Select this choice to view or set legacy support. - Force Legacy Video on Boot Select this choice to force INT video support, if the operating system does not support UEFI video output standards. - Rehook INT Select this choice to enable or disable devices from taking control of the boot process.
Page 424 Select this choice to exit from the Setup utility. If you have not saved the changes that you have made in the settings, you are asked whether you want to save the changes or exit without saving them. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 425: Passwords
Passwords From the User Security menu choice, you can set, change, and delete a power-on password and an administrator password. The User Security choice is on the full Setup utility menu only. If you set only a power-on password, you must type the power-on password to complete the system startup and to have access to the full Setup utility menu.
Page 426 Setup utility and reset the power-on password. You do not have to return the switch to the previous position. The power-on password override switch does not affect the administrator password. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 427: Using The Boot Manager Program
Administrator password: If an administrator password is set, you must type the administrator password for access to the full Setup utility menu. You can use any combination of 6 to 20 printable ASCII characters for the password. Attention: If you set an administrator password and then forget it, there is no way to change, override, or remove it.
Page 428: Using The Integrated Management Module
Serial port redirection over telnet or ssh. v SMI handling. v System event log (SEL). The IMM also provides the following remote server management capabilities through the OSA SMBridge management utility program: System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 429: Using The Embedded Hypervisor
USB flash device and the operating system installation instructions for installing VMware ESXi (or ESX, depending on your environment) on your server at IBM website at http://www.ibm.com/systems/support/. The documentation provides additional installation and configuration information that you need to follow before you use the MAX5.
Page 430: Using The Remote Presence And Blue-Screen Capture Features
IMM detects an operating-system hang condition. A system administrator can use the blue-screen capture to assist in determining the cause of the hang condition. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 431: Obtaining The Ip Address For The Imm
Obtaining the IP address for the IMM To access the Web interface to use the remote presence feature, you need the IP address of the IMM. You can obtain the IMM IP address through the Setup utility. The server comes with a default IP address for the IMM of 192.168.70.125. To locate the IP address, complete the following steps: 1.
Page 432: Enabling The Broadcom Gigabit Ethernet Utility Program
The server comes with the Service Advisor feature that can collect data about the system when the system detects a fault and sends that data to IBM Service for problem determination. It also includes the call home feature that automatically calls IBM Service when a problem occurs.
Page 433: Configuring Raid Arrays
6. Follow the instructions in the documentation for your RAID controller. IBM Advanced Settings Utility program The IBM Advanced Settings Utility (ASU) program is an alternative to the Setup utility for modifying UEFI settings. Use the ASU program online or out of band to modify UEFI settings from the command line without the need to restart the system to access the Setup utility.
Page 434: Updating Ibm Systems Director
Updating IBM Systems Director If you plan to use IBM Systems Director to manage the server, you must check for the latest applicable IBM Systems Director updates and interim fixes. Note: Changes are made periodically to the IBM Web site. The actual procedure might vary slightly from what is described in this document.
Page 435: Updating The Universal Unique Identifier (Uuid)
UEFI-based server. The ASU is an online tool that supports several operating systems. Make sure that you download the version for your operating system. You can download the ASU from the IBM Web site. To download the ASU and update the UUID, complete the following steps.
Page 436 Scroll down and click the plus-sign (+) for Configuration tools to expand the list; then, select Advanced Settings Utility (ASU). g. In the next window under Related Information, click the Advanced Settings Utility link. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 437: Updating The Dmi/Smbios Data
UEFI-based server. The ASU is an online tool that supports several operating systems. Make sure that you download the version for your operating system. You can download the ASU from the IBM Web site. To download the ASU and update the DMI, complete the following steps.
Page 438 Online authenticated LAN access, type the command: [host <imm_internal_ip>] [user <imm_user_id>][password <imm_password>] Where: imm_internal_ip The IMM internal LAN/USB IP address. The default value is 169.254.95.118. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 439 IPMI driver be installed. Some operating systems have the IPMI driver installed by default. ASU provides the corresponding mapping layer. You can download the ASU from the IBM Web site. To download the Advanced Settings Utility Users Guide, complete the following steps.
Page 440 Tools Center Web site at http://publib.boulder.ibm.com/infocenter/ toolsctr/v1r0/index.jsp. From the left pane, click IBM System x and BladeCenter Tools Center, then click Tool reference for the available tools. 5. Restart the server. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 441: Appendix. Getting Help And Technical Assistance
Appendix. Getting help and technical assistance If you need help, service, or technical assistance or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. Use this information to obtain additional information about IBM and IBM products, determine what to do if you experience a problem with your IBM system or optional device, and determine whom to call for service, if it is necessary.
Page 442: Using The Documentation
For more information about Support Line and other IBM services, see http://www.ibm.com/services/ or see http://www.ibm.com/planetwide/ for support telephone numbers. In the U.S. and Canada, call 1-800-IBM-SERV (1-800-426-7378). System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 443: Hardware Service And Support
Hardware service and support You can receive hardware service through your IBM reseller or IBM Services. To locate a reseller authorized by IBM to provide warranty service, go to http://www.ibm.com/partnerworld/ and click Find Business Partners on the right side of the page. For IBM support telephone numbers, see http://www.ibm.com/planetwide/ .
Page 444 System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 445: Notices
Consult your local IBM representative for information on the products and services currently available in your area. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any IBM intellectual property right may be used instead.
Page 446: Trademarks
IBM. Maximum memory might require replacement of the standard memory with an optional memory module. System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 447: Particulate Contamination
IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM. Some software might differ from its retail version (if available) and might not include user manuals or all program functionality.
Page 448: Germany Class A Statement
Der verantwortliche Ansprechpartner des Herstellers in der EU ist: IBM Deutschland GmbH Technical Regulations, Abteilung M372 IBM-Allee 1, 71139 Ehningen, Germany Telephone: +49 7032 15 2941 Email: lugi@de.ibm.com Generelle Informationen: System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 449: Documentation Format
In the request, be sure to include the publication part number and title. When you send information to IBM, you grant IBM a nonexclusive right to use or distribute the information in any way it believes appropriate without incurring any obligation to you.
Page 450: Industry Canada Class A Emission Compliance Statement
Armonk, New York 10504 914-499-1900 European Community contact: IBM Deutschland GmbH Technical Regulations, Department M372 IBM-Allee 1, 71139 Ehningen, Germany Telephone: +49 7032 15 2941 Email: lugi@de.ibm.com System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 451: Germany Class A Statement
Klasse A ein. Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben. Des Weiteren dürfen auch nur von der IBM empfohlene Kabel angeschlossen werden. IBM übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt ohne Zustimmung der IBM verändert bzw.
Page 452: Japan Vcci Class A Statement
This is electromagnetic wave compatibility equipment for business (Type A). Sellers and users need to pay attention to it. This is for any areas other than home. Russia Electromagnetic Interference (EMI) Class A statement System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 453: People's Republic Of China Class A Electronic Emission Statement
People's Republic of China Class A electronic emission statement Taiwan Class A compliance statement Notices...
Page 454 System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 455: Index
CRUs, replacing removing 347 drive activity LED 11 adapter 274 backplane cable, 8x2.5-inch eject button 11 CD or DVD drive 290 power/configuration CD/DVD drive DIMMs 295 connecting 374 installing 291 memory 295 checkout procedure 48, 49 © Copyright IBM Corp. 2013...
Page 456 52 firmware, server, recovering 164 SCSI hypervisor flash device 51 firmware, server, updating 352 removing 278 intermittent 54 firmware, updating 397 replacing 280 keyboard, non-USB 55 System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 457 MAX5 IBM Systems Director removing 392 updating 416 Japan Electronics and Information replacing 393 IBM Taiwan product service 425 Technology Industries Association flash power module IDs for SAS/SATA hot-swap drives 282 statement 434 replacing 320 image corruption...
Page 458 52 parts listing, MAX5 255 POST 38 hypervisor flash device 51 parts listing, MAX5 expansion methods, for viewing event logs 37 IMM 168 module 256 System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 459 IBM System x 313 microprocessor 58 the Emulex 10GbE Integrated Virtual the Emulex 10GbE Integrated Virtual monitor 58 Fabric Adapter II for IBM System Fabric Adapter II for IBM System mouse 55, 56 x 313 x 313 optional devices 61...
Page 460 33 numbers 424 top cover/power cut-off switch Wake on LAN feature 17 removing 357 Web site replacing 358 UEFI flash diskette 164 System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 461 weight of memory enclosure 28 Index...
Page 462 System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide...
Page 464 Part Number: 47C8865 Printed in USA (1P) P/N: 47C8865...

IBM x3690 X5 Service Manual

Chapter 1. Start here

Chapter 2. Introduction

Chapter 3. Diagnostics

Chapter 4. Parts Listing, System X3690 X5 Types 7147, 7148, 7149, and 7192

Chapter 5. Removing and Replacing Components

Chapter 6. Configuration Information and Instructions

Appendix. Getting Help and Technical Assistance

Quick Links

Related Manuals for IBM x3690 X5

Summary of Contents for IBM x3690 X5